sme

The Small Business Owner’s Guide to Maximum Efficiency

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Small business owners wear many hats and juggle numerous tasks all day, every day. With so much to do, it’s easy to feel overwhelmed and struggle with productivity. However, implementing a few simple strategies can boost your efficiency and help you get the most out of every workday. In this blog post, we’ll explore practical tips and tricks that can help you achieve maximum efficiency and get ahead of the curve in the competitive world of small business. Whether you run a retail store, a consultancy or any other type of small business, these strategies will work for you.

Get Organised: The first step towards increased efficiency is to declutter your workspace. A tidy working environment reduces stress and distracts you from looming piles of paper. Set up a filing system for important documents, store items in their designated places, and allow ample storage space. In addition, organise your digital workspace and consider utilising project management software. This way, you’ll have a clear overview of your tasks and deadlines, and you can easily delegate work to team members if you have them.

Prioritise Tasks: One of the biggest challenges small business owners face is knowing where to focus their energy. Identify the most critical tasks that need your immediate attention and deal with them first. Create a daily to-do list and break each task into smaller, more manageable steps. Not only will this increase your productivity, but also help you maintain focus throughout the day.

Employ Time-Management Techniques: Good time management is about making the most of your working day. For example, you could use the Pomodoro method -a technique where you work for 25 minutes and take a five-minute break between sessions, then repeat- to combat procrastination and distractions. You can also make use of tools like RescueTime and Trello to track your productivity, identify your most productive times, and eliminate time-wasting activities.

Automate Processes: Automation is a fantastic way to streamline your workload and save time. Use software to handle administrative tasks like sending invoices, scheduling appointments, and responding to emails. This automation gives you more time to focus on growing your business, networking, and other high-level tasks that require your attention. You can also automate marketing and sales processes by using chatbots, social media scheduling tools, and email automation tools, among others.

Use Outsourcing Services: Outsourcing frees up your time and resources so that you can work on your core competencies, reduce costs, and increase efficiency. Outsource administrative tasks such as bookkeeping, social media marketing, and content creation to reliable and experienced agencies to further streamline your business operations. This way, you can focus on the essential aspects of your business, and the day-to-day tasks are handled efficiently by experienced professionals.

Running a small business is often a delicate balancing act, more so if you’re a first-time entrepreneur. With so many tasks vying for your attention, it’s easy to feel overwhelmed and stressed. However, by implementing the above strategies, you can increase your efficiency, reduce stress, and grow your business more. Just remember to keep the end goal in sight, stay organised, and make the most of each day. With focus, consistency, and perseverance, you can achieve, and even exceed, all your business goals.

T: 01903 688789 E: makeithappen@mbsmih.com

Essential Key Performance Indicators (KPIs) for SMEs

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It’s no secret that the world of business is a competitive one. As an SME owner, you need to make the most of every opportunity and keep a close eye on your business’s performance. One essential tool to achieve this is to track the right Key Performance Indicators (KPIs). KPIs tell you how well your business is doing against your goals, allowing you to measure growth and uncover areas for improvement. In this blog post, we’ll delve into the most critical KPIs you need to track to measure your SME’s success.

1. Monthly Revenue Growth: One of the most important metrics for SMEs is growth. To measure this, track your monthly revenue growth, which shows how much your sales are increasing each month. You should target a steady, incremental monthly revenue growth percentage that will enable you to reach your goals. If your revenue growth is declining or stagnant, you’ll need to investigate why this is happening.

2. Customer Acquisition Cost (CAC): CAC is the total cost involved in acquiring a new customer, including sales and marketing costs. It’s essential to track this metric as it helps you understand how much money you’re spending to attract new customers and whether this cost can be reduced. Ideally, your CAC should be lower than your Customer Lifetime Value (CLV) to ensure profitability.

3. Gross Margin: This KPI measures the percentage of revenue that remains after accounting for the cost of goods sold. It helps you understand how efficiently your business is operating. A high gross margin indicates that your business is generating more income for each unit of product sold. A low gross margin suggests that your business is inefficient, and you may need to consider cost-cutting measures.

4. Customer Retention Rate: Customer retention is critical for SMEs as it costs significantly less to retain a customer than to acquire a new one. Tracking your customer retention rate allows you to measure how many customers you retain over a certain period and improve your customer experience. Improving customer retention rate means your business will benefit from better brand reputation and positive word of mouth, resulting in more sales.

5. Inventory Turnover: This KPI measures how quickly you can sell inventory and purchase more. A high inventory turnover rate indicates that your business is selling products quickly and efficiently, whereas a low inventory turnover rate suggests that you may have obsolete inventory or slow-moving Stock Keeping Units (SKUs). Efficient inventory management is important to maintain a healthy cash flow and prevent unsold inventory from accumulating.

KPI tracking is crucial for any SME to measure its performance and growth. Identifying the right KPIs helps you stay focused on your goals and make more informed decisions. We hope this blog post has given you a clear understanding of the most important KPIs you need to track. Remember, KPIs should be tailored to your business requirements and goals, and monitored regularly to ensure continued success.

If you’d like to find out more about KPIs or require any additional business support, get in touch. We would love to answer any of your questions and discuss your needs!

E: makeithappen@mbsmih.com T: 01903 688789

10 Intriguing Facts About UK Small Businesses

Two people standing infront of their small business while leaning against a door with a sign which reads "Open"

As the heartbeat of UK’s economy, small businesses have always been a formidable force. The innovative solutions that they bring to the table and the entrepreneurial spirit that they uphold make them a vital segment of the global market. Want to know more? Check out these 10 intriguing facts about UK small businesses:

  1. There are over 5.9 million small businesses in the UK –
    As of 2022, there are over 5.9 million small businesses in the UK, which account for 99.3% of all UK businesses. This figure has been on the rise for the past decade.
  2. Small businesses employ over 16.8 million people in the UK –
    Small businesses are responsible for creating most jobs within the country. 16.8 million people are employed by UK small businesses, making them an indispensable part of the country’s economy.
  3. 89% of small businesses are sole traders –
    According to the UK’s government data, around 89% of small businesses are sole traders. This statistic indicates the importance of entrepreneurship in the UK’s economy, with a majority of small businesses being led by ambitious entrepreneurs.
  4. UK small businesses make up nearly half of total UK revenue –
    Small businesses in the UK generated £2.3 trillion in revenue in 2022, which equals almost half of the country’s total revenue. This statistic proves the immense impact of small businesses on the country’s economy.
  5. Small online businesses generated £33.3 billion in 2022 –
    The e-commerce revolution has dramatically impacted small businesses, especially those that operate online. As of 2022, small online businesses generated £33.3 billion in sales, which is expected to increase significantly with new digitisation trends.
  6. Almost half of small businesses are operated from home –
    A significant proportion of UK small businesses are run from home, with 49% being operated from a residential property. This trend is increasing due to the flexibility it offers and increasing digitisation.
  7. 20% of small businesses fail within the first year of operation –
    Starting a small business can be risky, and data shows that only 80% of startups survive their first year. However, this statistic is still an all-time high compared to previous years.
  8. The number of small businesses has increased by 66% since 2000 –
    Over the past two decades, the number of small businesses in the UK has increased by 66%, which is a testament to the innovative spirit of the country.
  9. Women make up 40% of small business owners in the UK –
    Female entrepreneurs have been on the rise in recent years, with women making up 40% of small business owners in the UK. An encouraging trend for gender equality in business.
  10. London has the highest number of small businesses in the UK –
    Unsurprisingly, the UK capital boasts the highest number of small businesses in the country. Around 26.7% of all small businesses in the UK are based in London.

In conclusion, small businesses continue to be a crucial part of the UK economy, playing an essential role in creating jobs and generating revenue. These ten intriguing facts about UK small businesses highlight the entrepreneurial spirit of the country and the continuing evolution of the small business landscape.

If you’d like to find out more insightful facts about small businesses or require any other business support, our team would love to help! Get in touch:

E: makeithappen@mbsmih.com  T: 01903 688789.

Share The Small Business Love: The Gift Of Outsourcing

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Time is a precious commodity – especially for small business owners and entrepreneurs. So, if you know an SME that is constantly struggling to find enough hours in the day, why not show your love by gifting them the ultimate luxury – time. A gift certificate for our outsourcing services could be the perfect solution for the busy business owner in your life. It is a practical, time-saving, and problem-solving gift that will be truly appreciated.

So, if you are looking for a unique Valentine’s Day (or any other special occasion) gift that’s straight from the heart, look no further!

Why Outsourcing?

The concept of outsourcing has been around for centuries, after all why invest valuable time into tedious tasks when your expertise could be better spent elsewhere? Outsourcing is a highly efficient, cost-effective way to grow any business. It helps SMEs free up valuable time and resources to focus on core competencies. The ‘gift of time’ is a great way to share the small business love while providing the lucky recipient with a break from the hectic grind of running a business. They’ll be able to enjoy the freedom that comes with delegating and make space for more important things, without having to worry about the costs. It’s the ultimate, strategy to accelerate business growth.

What Services Can You Outsource?

The gift certificate can be redeemed against any service provided by MOMENTUM Business Support Ltd, and covers many aspects of both core and niche business operations. Some of our most popular services include bookkeeping, HR, digital marketing, and administration support – each tailored to suit the recipients needs and requirements.

Whether it’s a gift for someone special, a business or not for profit you admire, or perhaps a treat for yourself – we can agree that we could all use a few extra hours in the day. Available to purchase at any value, our certificates are the perfect way to begin an outsourcing journey.

For more information about purchasing or redeeming a gift certificate, get in touch today! Our experienced, fully trained team would be delighted to talk you through the process, offer their specialised back-office support or answer any quires that you or your gift recipient may have:

T: 01903 688789 E: makeithappen@mbsmih.com

7 ‘Hidden’ Costs Of Running A Small Business

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It’s a subject we often talk and think about as there are so many costs involved with running a business, and when you’re in the early stages it can be hard to know where to start. So we’ve done a bit of research and pulled together some of the biggest ones to think about – that are often overlooked when starting out.

1.Repairs and Replacements

It’s important to include a number of considerations in your start up and ongoing budgets. Including a regular annual budget for repairs and maintenance may feel costly, but ultimately it could save you much more! Larger assets and tools are pretty obvious here, but also consider factoring in office equipment such as computers/laptops, copiers and furniture.

2.Shrinkage

This is the loss of goods that can be attributed to things such as employee theft, shoplifting, administrative errors, vendor fraud, damage in transit or in store, and cashier errors that benefit the customer.

According to Retail Research UK retail shrinkage costs UK retailers approx. 1.32% of their total sales each year.

3.Employees

The closest people that help your business run can also significantly impact it’s potential. Salaries, benefits, training and overhead costs all factor here. It’s important to ensure you have a robust workforce or outsourcing solution in place, as replacing one member of staff with another can be surprisingly costly. Reports suggest that the average cost of an employee is c183% of their wage – Plus: 28 days’ holiday per year; An average of 5 training days; 7.2 sick days; and 38 days of wasted / unproductive time

4.Payment Delays

This may seem like an obvious one too, but so many fall into the trap of thinking ‘it won’t happen to me’ – it happens to all of us! Customers or clients may forget to pay on time or have cashflow issues of their own. Banks hold certain transactions above certain amounts, and bank holidays cause payments to come in later than expected. Your payments however, always seem to go out on time! And so, the pressure can mount; Your payroll, insurances, rent and utilities must be paid. It’s wise to have reserves in place to cover this inevitability.

Research by the ABFA shows that SMEs are owed £67bn in unpaid invoices.

5.Subscriptions

There are so many different organisations, licenses, memberships and much more to consider when setting up and running your small business, and they’re rarely one time only expenses. Make sure you consider which ones you will want to be part of and which ones are required and be sure to factor them into your ongoing costs.

6.Productivity

Being disorganised can hinder your ability to get where you want to be. From email overload to avoidable meetings, anything that interferes with yours or your teams productive working time is a cost to your business (and can even be bad for your health).

“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.” – Paul J. Meyer

7.Time

And finally, there’s you! Your time is extremely valuable and spending it on things that don’t earn you income represents lost profits. Not only could you be wasting time and money doing other people’s jobs (instead of delegating), you might even be neglecting yourself, your friends and even your family. When you’re the boss it’s easy to insist on getting involved in every aspect of your business, but for your business to really work efficiently you really need to focus on the tasks that will help grow the business.

Good luck if you have a new venture, keep motivated if you’re in a current one, and don’t forget to get in touch if we can do anything to support you!