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12 Days Of Tipmas Day 3: Invest In Digital Marketing – Keep Your Online Presence Up To Date

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The Internet is full of potential prospects and customers but to attract them you must not only be in the right place and at the right time but also maintain a strong online presence. Improving your presence online can come down to various factors, however the most important is often consistency and a regular schedule. A consistent posting regime can boost the amount of customer interactions and engagement, as well as improve on your brand’s credibility- presenting your business as trustworthy and organised. 

 It can also be beneficial to include regular, original content and cover newsworthy and trending topics to create more traffic to your posts and website. Doing so will result in better post performances, a more positive audience reception, as well as attracting new visitors to your website. It is also key to remember that many social media platforms have a much shorter shelf life, meaning that the quantity of posts will need to be adjusted in accordance with the chosen platform to ensure your content doesn’t get lost at the bottom of the newsfeed.

Keeping your online presence up to date can also come down to the first impression your business gives off. Consider sharing more branded graphics as well as updating your profile info and visuals. An old bio and faulty links can send the wrong message and come across as careless. Make sure that everything works as it should do and check what your profiles look like from the customers point of view. Most importantly keep all your socials coherent and congruent, use matching information, logos and slogans and make sure your branding is always easily recognisable.  

As a small business, we know that time is precious. Why not invest in your Digital Marketing activities by outsourcing them to our expert team? Give us a call on 01903 688789 or email us at makeithappen@mbsmih.com to find out more.

Driving Traffic To Your Website

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Are you a new business looking for ways to attract visitors to your website? Or perhaps your website is simply no longer grabbing the attention like it used to. Not to worry! It won’t happen overnight but there are many things you can do to help your website drive traffic. While it’s good to cover all bases it’s important to start at the beginning and understand the basics, which is why we’ve divided the subject into three core structures.

Understanding SEO

SEO is the process designed to enhance the position of a web page from search results. SEO’s use bot crawlers, which work by indexing the website information found online. The information is automatically processed and categorised accordingly, displaying sites in an order of relevance established by the bot.

Many SEO-boosting strategies have been established over the years, however there is a staple checklist every business should follow:

  • Improve website speed- Statistics show that the speed of your website has a direct affect on how high your site ranks on a search engines page. The better your loading speed, the higher you climb on the main page. Make sure to optimise image formats, remove irrelevant 3rd party scripts, update site plugins, and perform general site maintenance on a regular basis. It can do wonders for speeding up a website.
  • Improve site visit duration- The amount of time spent on your website by existing visitors plays a major role in how much a search engine will ‘like’ your website and thus how well it will appear in search results. If your website is unattractive or too hard to navigate it can significantly lower the visit duration. Some good methods for boosting visit durations are embedding videos within your home page, including more interactive site features, and improving readability.
  • Improve your keywords- Keywords help to categorise your content and bring relevant traffic to your website. When used correctly, they improve visibility and suggest your website to target audiences searching within a pertinent field. Do your research and establish what type of client you would like to visit your site, your strategy, and the targeting keywords that will help to get them there.

Providing Quality Content

It may seem obvious to include content on the list of must haves, however the downfall of many websites is simply lack of quality content. No, we’re not just talking about the stuff that is permanently embedded in your website, we’re talking about fresh, regular, and quality content that can link back to your page. Whether it’s a weekly blog, a newsletter or podcast every piece of content you put out should have a link bringing the reader back to your site. The more site links lead back to you- the stronger the rankings of your website. Finally, don’t forget about video formatting! As mentioned earlier, embedding videos in your website can increase the duration of the site visit, but that’s not the only thing making them beneficial. Video format has statistically proven to have higher information retention than written format, which is why video marketing has become so successful among businesses. Don’t cut out written content completely but balance it out with other formats to provide alternative ways of tuning in!

Social Media Marketing

You most likely already have an account or two with the top social media platforms, but are you using them right? It’s not just as simple as posting every now and then. It’s important to keep the profiles alive, active, and regular and crack down the best places to reach your target audience. Becoming part of online communities, lists and pages can be a great way of gaining credibility as well as extending reach to preestablished and categorised groups. It also allows for interactions and gives you the opportunity to engage with your audiences.

There are many ways in which you can use social media to your advantage, from hashtagging to sharing content linking back to your page, it’s one of the best, free forms of advertising available. You don’t need to join them all but establishing where your audience hangs out online should give you a good idea as to where you too should be.

If you’d like to find out more about driving traffic to your website or would like to discuss outsourcing those tasks, get in touch. We would love to answer any of your questions and discuss your needs!

makeithappen.. E: makeithappen@mbsmih.com T: 01903 688789

Christmas Marketing Tips For Your Business

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It’s that time of year again. Festive adverts, hot drinks, and your favourite ugly Christmas jumper. December has once again snuck up on us as its almost time to open the advent calendar, but why not incorporate the festivities into your business? It’s the perfect time to connect with customers, look back on your year and promote future endeavours. Here are our ideas for how you too can hop on the marketing sleigh this Christmas…

Dressing up your social media

Whether you’re a pro at festive marketing or a beginner, the best place to start is your social media. Consider updating your profile photos and layout. It can be anything from incorporating traditional Christmas colour schemes to adding Santa’s hat on top of your logo. A little can go a long way and doesn’t have to be too daring. It’s important to maintain your branding, while only making subtle seasonal changes to your profiles.

However, when it comes to your weekly content, the amount of themed posts entirely depends on the type of business and its usual tone. Find the balance that seems natural and complimentary to your routine posting style and join the festivities. Try using festive gifs and videos or running a virtual advent calendar as an engaging countdown until Christmas.

The Lead up to Christmas is the perfect time to build up your customer engagement; colourful and merry graphics will already be bringing in interest, but polls and seasonal questions can also help to spark conversation with your audience while receiving useful feedback. Try to improve relations with your customers, ask about their favourite Christmas traditions, or use this opportunity to gauge popular trends.

Christmas greetings & festive newsletters

It’s important to remember that Christmas is a time to give thanks and express gratitude. Take the time to send Festive wishes to all business partners, associates, as well as current and past clients. Afterall, maintaining strong connections and business relations is a key element to successfully growing your brand.

Another great way to boost your festivities is through a newsletter. If your business already has a regular newsletter, consider sending out a Christmas themed campaign. Whether it’s a festive blog or a seasonal update, it’s a great place to include Christmas content to a pre-established audience. If you’re not ready to dedicate an entire edition, consider a subtle festive sign off instead of your usual signature. Though only minor, these changes add a touch of personalisation and warmth to your content, which helps your business to present in a more organic light.

Advertising and seasonal specials

If your services or products are flexible, consider offering a festive deal or promotion that fits the Christmas theme, as November and December are the largest months in relation to volume of sales and customer spending. This makes them the optimal times for sale events and time sensitive offers, while presenting a fantastic opportunity to expand your clientele.

Don’t forget to utilise pre-existing events and strategies such as Black Friday and Cyber Monday. Being the only company not offering promotions during commercial events can stunt sales as new customers are likely to search elsewhere for better offers. Finally, remember to make the most out of seasonal hashtags, trends, and key words which will help drive more traffic to your content and build visibility.

Don’t wait too long

Christmas is an extremely busy time both for business and customers, so don’t leave it until last minute! Kick off your festive content towards the end of November and send off your seasonal wishes with enough time for them not to get lost among stacks of Christmas junk mail. Stay on top of your content and be the first to send off New Year’s greetings, and don’t forget that January is known as the month to make resolutions – making it perfect for promoting services which tie in with bettering yourself or making healthier decisions.

Stay connected this Christmas and get in touch! We’d love to hear from you and share our business experience. If you’d like to hear more, we’re only a click away.

makeithappen.. E: makeithappen@mbsmih.com  T: 01903 688789.

Instagram #Hashtag Strategies For Your Business

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If you’ve ever wondered if hashtags are worth all the fuss or if you should be using them at all, we’re here to set things straight. The answer is yes! All you need to do is learn how to utilise them to your advantage.

Instagram hashtags are a crucial part of growing your business’ social page. They drive movement to your post, increase conversion and help bring in new customers – thus expanding your audience. Acting as keywords, they help to categorise your post and render the appropriate audiences for your content. Most Importantly, hashtags are free to use, and are a great, cost-effective way to extend your products reach.

As well as categorising your posts, hashtags also help Instagram’s algorithm by directing users to relevant content – which brings us to our first point:

Making the right choices

When selecting hashtags for your post, it’s important to prioritise relevance. Though you may think including exclusively trendy, random words will get your post more attention – it in fact does the opposite. It displays your content to an audience that has little to no interest in your product and often causes smaller numbers of impressions. While your content may briefly be shown in a popular category, it is likely to get lost under all the competing posts giving it a much shorter shelf life and much less interaction. Try and limit the amount of “top” and “trending” hashtags to a maximum of one or two per post, and only include ones that truly reflect your content.

The best solution is to first evaluate your optimal audience and target a specific selling point, which your ideal customer would have an interest in. While you might be tempted to go down the route of semantic mapping or word association, the more beneficial approach is targeting areas that are less vague and tackle a more established subject.

For example: If your business is promoting a nutritious protein-bar, you wouldn’t solely use words like “tasty”, “food” or “snack” as they are far too general. Instead, you would choose more extensive hashtags that reflect the interest of the target consumer. An ideal audience for that protein bar might have an interest in health and healthy eating and therefore optimal key words might be ones like #HealthyLifestyleChoices, #NutritionTips or #MuscleFood.

The more relevant your post is to your hashtag, the more interaction it usually generates. This consequently makes Instagram more likely to promote your content to new audiences; putting your post at the ‘top’ of that hashtag’s unique feed, which drives more engagement and conversion from existing and new followers.

If you struggle to come up with hashtags, you can consider hashtag generators or premade lists that compliment your product but bear in mind that doing your own research can prove a lot more beneficial for your cause. Look into what hashtags your target clientele is already searching for or research your competitors for a better understanding of current industry strategies. You don’t have to send your content to the same ‘destination’, but it can be extremely insightful to monitor your competitors and accordingly alter your approach.

What’s the magic number?

The limit of hashtags is up to thirty per post on Instagram’s platform, however the generous maximum is not necessarily an invite for excess hashtagging. Although the optimal number can vary from business to business, the recommended average tends to be between 10-15 as a starting point. From there on it is important to undertake some trial-and-error testing and compare outcome findings. There is no magic number, and both the platform and its audience are ever-changing. Therefore, it is important to monitor your content performance regularly so that your business remains on the positive side of Instagram’s algorithm.

Remember that Instagram stories are also a great way to include hashtags, though the story limit is far less extensive (with a 10-hashtag maximum). Since stories are temporary, they can be a great place to include some time-sensitive tags relating to something current such as seasonal events or location hashtags!

Finally, if you haven’t done so already, consider creating a branded hashtag for regular use! Branded hashtags are a fantastic way of increasing your business’ visibility while also providing a way of monitoring the traction of your content. Keep it simple, catchy, and self-explanatory and always make sure to check for any double meanings or pre-existing hashtags.

If you’d like to find out more about Instagram hashtags and their uses, get in touch! As a small business we understand the importance of maintaining your brands social media presence and would be happy to share all our tips and tricks:

E: makeithappen@mbsmih.com T: 01903 688789.

Jetting off to Twitter Space(s)

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As you may have heard, Twitter has recently announced it’s new, modernising feature called Twitter Spaces. Describing their new addition as “a place to come together”, we certainly set our expectations high as we eagerly waited to test it out first-hand. Finally, as it become available to the general public, we thought we’d give you a rundown of its key functions.

What is Twitter Spaces?

Spaces is an audio feature that resembles an online chatroom. It allows participating users to congregate within a Twitter group and use the voice messaging function to engage in live conversations. All Spaces are public access meaning that every user can join any chosen Space as a listener – except for those blocked through the account of course. When you create a Space or are a speaker in one, the Space will appear at the top of your timeline visible to your account followers.

The user creating the Space is the host and can select co-hosts as well as speakers through sending a request once the group is established. When created, a maximum of 13 users can be speakers, while listeners can request for speaking permission to be granted by the host. Account holders wanting to create a Space need to reach a minimum of 300 Twitter followers and once they have done so, they will then be able to host and speak.

Improving on inclusivity

Twitter has actively encouraged users to utilise a certain feature of Spaces, hoping to improve upon the platform’s inclusivity. The first time a user creates a Space or is a speaker within one, consent is requested for live time speech captions to be made while using the Space. When consent is granted, it allows users to click a ‘Show captions’ button, allowing them to view live captions of all hosts and speakers who gave their permission. Changes to live captions can be carried out at any point within your device settings and play a major role in improving experiences for users with hearing impairments.

A safe Space for Everyone

Many of the settings can be modified and changed from its default settings to personalise your space, but there are also safety measures put in place to maintain online security. Twitter will have access to copies of Space audio messages/captions for one month, during which an evaluation and rule violation reviews take place. If any rules were deemed broken, Twitter then retains the right to hold those copies for an additional three months during which counter appeals can be made. Users will also be able to report Spaces as well as any accounts within the groups, while hosts and co-hosts will be able to keep their Spaces safe by blocking offending users and removing them from the Space.

Business benefits of Twitter Spaces

While Spaces is available for everyone, businesses are also gaining many unique advantages from the new feature. Spaces is already proving to be a beneficial tool in business marketing and communication as it provides a direct and personal way of interacting with your audiences while being in full control of the conversation. It opens doors to fantastic new opportunities for customer engagement such as:

  • Regular/semiregular Networking Events
  • Q&A Sessions
  • Offering advice and business support
  • Interviews
  • Open-mic discussions about new products and services
  • Discussing changes and upcoming events

Currently a full version of Twitter Spaces is only available on iOS and Android, however Space on the web will likely be an addition in the future. If you’d like to discuss any of the subjects we’ve touched upon or any other matters, make sure to reach out to our team. We’d love to hear your thoughts and answer any questions.

E: makeithappen@mbsmih.com   T: 01903 688789