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Open laptop on a desk filled with plants displaying words "Customer Service" on the screen

4 Tips for Implementing Exceptional Customer Service

Customer service refers to the quality and overall standard of assistance and aid given to customers by a business. It can cover a wide range of experiences such as: answering queries, resolving issues, addressing concerns, and amending orders – all of which count towards the general prestige and reputation of a brand. But why does… Read More »4 Tips for Implementing Exceptional Customer Service

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Improve Your File Management Efficiency

As a business, file management can be a tedious and sometimes overwhelming task. Between your computer, the cloud, and mobile devices, remembering where all of your documents are stored can be quite the challenge. But fear not – there is always something to be done! To make finding everything that little bit easier, here are… Read More »Improve Your File Management Efficiency

Business individual carrying out administrative duties on a white table with a laptop, diary and tablet

Bookkeeping Tips for SMEs

No matter how much you try to avoid it, bookkeeping will always be an integral part of your business’s daily operations. Helping to improve your budgeting, target visualisation, and compliance with Government regulations, bookkeeping is the backbone of any well organised business. Failing to designate the necessary time and focus it needs, can quickly result… Read More »Bookkeeping Tips for SMEs

Desktop computer on a wooden desk with an active business video call on the screen

Make Your Team Meetings More Productive

Whether you’re an SME or an industry giant, team meetings are an essential part of every business. Invaluable to any workforce, they help to strengthen strategies, as well as the relationship with your team. However, there’s no need to hold them excessively! More thought through and productive meetings produce more benefits while helping to decrease… Read More »Make Your Team Meetings More Productive

Shot from above showing a business trade show with blue exhibit colours

Top Tips For Exhibiting At A Business Show

Business shows are a tried and tested way of gaining exposure for your business. They also provide a unique opportunity for networking and strengthening connections. But, whether it’s your first time or you’re a returning business, it’s important to attend the exhibition feeling prepared and confident. Over the years, we have attended our fair share… Read More »Top Tips For Exhibiting At A Business Show

Open notebook with Call To Action written over the page

5 Way’s To Perfect Your CTA Strategy

In most cases, the best performing campaigns are carefully embellished with eye catching CTA’s (Calls To Action). Serving as compelling invitations and tempting offers, they’re often the final touch on landing pages, newsletters, and adverts. A call to action is a digital marketing strategy designed with the intent to encourage immediate action or sale from… Read More »5 Way’s To Perfect Your CTA Strategy