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If customer engagement is first on your agenda, you’re probably already set up on the top social platforms for your business. But there’s another format you might be overlooking. An e-mail [...]

Want to listen instead? Click here What is a Twitter Hour?  A Twitter Hour is a public Twitter event that enables you to connect and share with other users by using one unique [...]

It’s not enough to set up a business and hope the right clients or customers will find you. You know it takes work and a whole lot of promoting! Which is why you’ve probably been out networking [...]

7 Steps to Customer Satisfaction Customers are the heart of any business. Whether selling a product or providing a service… Without them, there would be no business. Therefore it is [...]

Everyone always tells me I’m the most organised person they know. I get a lot of ‘it’s ok for you, you’re organised’ and ‘it’s easy for you, you remember everything’ or ‘you do it, you’ll [...]