outsourcing

Passing The Baton – 45 Tasks You Could Outsource

MOMENTUM Business Support Admin, Administration, Business Support, Digital Marketing, Event Management, Finance, HR and Recruitment, PA, Project Management, Research
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When you pass tasks that you are finding time consuming on to your virtual assistant, it leaves time and space for your company to grow. Your focus can return to what you do best – running your business. You may not have been aware of the incredible number of tasks that you could outsource, so here are just some of them that we offer to give you an idea…

VOICEMAIL CHECKING – Does your phone get full of voicemails? We can keep you up to date.

APPOINTMENT MAKING – Conducting calls to existing and prospective clients to make appointments.

DIARY MANAGEMENT – Keeping you and your diary up to date.

EMAIL MANAGEMENT – Sorting, cleansing and replying on your behalf.

DATA INPUTTING – We can help you keep your business records up to date and accurate.

SERVER AND ONLINE FILING – It’s easy for your server and online files to get out of hand. We can make sure that they stay clear and consistent throughout.

PREPARE TRAINING MATERIALS – Running training events or meetings can be time consuming with the amount you have to prepare. Whether that’s PowerPoint presentations or questionnaires, we can help.

COMPILING MEETING MINUTES – Attending meetings can take huge chunks of time out of your day, so the last thing you want to be doing is compiling meeting minutes, which can take up even more of your time. We can compile meeting minutes for you.

LEGAL FORM COMPLETION – We can take the process of completing necessary legal forms away from you by taking care of this remotely. One less thing for you to worry about.

FORM CREATION – Forms can be useful tools to gather information. We can help create these for you.

PREPARING PRESENTATIONS – Preparing an engaging, well laid out presentation can take time. Our malicious attention to detail and keen eye for design can take care of this for you.

DATABASE CLEANSING – Keep your database free of irrelevant documents with our database cleansing service.

EXCEL DATABASE CREATION – We love a good spreadsheet! If you need one created, look no further than MOMENTUM.

REPORT CREATION – Need daily, weekly or monthly reports but don’t have the time in your day to create them? Pass the task on to us.

 DOCUMENT CREATION – Need a specific type of document created, but not sure how to do it, or simply don’t have the time? Let us help you out.

ONLINE RESEARCH – Collecting data via the internet.

CUSTOMER RESEARCH – Gathering information about your customers’ needs and preferences.

KEYWORD RESEARCH – Research into keywords that people enter into search engines relating to your business.

COMPETITOR ANALYSIS – An assessment of the strengths and weaknesses of current and potential competitors. 

TWITTER SOCIAL MEDIA MANAGEMENT – We are experts in the ‘twittersphere’. We’ll help you stay connected sharing relevant, frequent and direct messages to your followers. We help clients in a number of industries reach their target market in 280 characters or less!

FACEBOOK SOCIAL MEDIA MANAGEMENT – Our skilful social media gurus can help you gain organic page likes on this popular social networking site, making sure details of your offerings and expertise reach prospects and existing customers.

LINKEDIN SOCIAL MEDIA MANAGEMENT – We can help you reach even more businesses and contacts. Let us start building your business presence on LinkedIn by creating your Company Page, attracting followers, and posting regular updates to drive engagement.

PINTEREST SOCIAL MEDIA MANAGEMENT – Pinterest is a great social network for sharing details of your images and videos – including links, making this the perfect platform for us to promote and visualise your products and services.

BLOG CREATION – Helping you to get regular messages and insightful content to your online audiences.

PROOF READING – We can read over everything you’ve written, checking for errors and ensuring your grammar and tone are consistent.

COPYWRITING – If you’re creating or updating a website, we can help by creating bespoke keyword focussed copy.

EMAIL CAMPAIGNS – Targeted messaging, monthly updates, one off communication and much more.

SEARCH ENGINE OPTIMISATION – We can help you to achieve high ranking search results.

CONTACT DATA – Turning your business cards and other contacts lists into functional databases.

NEWSLETTERS – Regular digital communications providing key updates and marketing opportunities.

BUSINESS LISTINGS – Getting your business noticed and supporting your SEO strategy.


CREDIT CONTROL – Building relationships with your customers to improve your cashflow.

REDUNDANCY AND TUPE – We can provide specialist employer advice on making employees redundant, dealing with business transfers, or changes to service provisions within your business.

DISCIPLINARY AND GRIEVANCE – We can support you with developing a disciplinary or grievance procedure, or to provide advice and support when managing an employee disciplinary or grievance case.

CHANGE MANAGEMENT – We can support you throughout your organisational changes to allow you to focus on your day to day business.

PERFORMANCE MANAGEMENT – We can provide you with specialist advice or training on managing performance, and we can support you with developing an effective performance appraisal system.

RECRUITMENT AND SELECTION – We can help you with writing job specifications, job descriptions, recruitment selection frameworks and support you through the selection procedure. We can provide job offer paperwork and contracts of employment, and even support you on your induction procedure.

CONTRACTS AND EMPLOYEE HANDBOOKS – We can review your existing contracts, policies and procedures to ensure they are up to date with current legislation requirements. We can also tailor our templated frameworks and policies to suit and protect your business.

HEALTH AND SAFETY POLICIES – We can review your existing policies and procedure to ensure they are up to date with current legislation. We can also tailor our templated frameworks and policies to suit and protect your business.

INVOICE CREATION – Creating and generating your invoices for your customers and clients.

SENDING INVOICES – Ensuring your invoices are sent regularly and on time.

CASHFLOW FORECASTING – Ongoing predictions based on historical data.

 PROJECT MANAGEMENT – Planning, organising, staffing, leading or directing and controlling your project.

 PROJECT SUPPORT – Assisting with any aspect of your projects, and supporting managers.

 EVENT MANAGEMENT – Contacting and liaising with suppliers, gathering information needed for the events and finding the best prices. Planning, organising and managing your events – what, when, where, how, who. Researching venues and suppliers, finding the best venues and suppliers to fit with your event and budget.

We pride ourselves on adding value to every single task that we undertake. Whether you need your admin organised and taken off your hands, a virtual PA to keep you and your business on track or more substantial support with your HR, projects or events, we are here to make sure you can make it happen..

E: makeithappen@mbsmih.com  /  T: 01903 688789.

5 Reasons Why You Should Outsource Your Social Media

MOMENTUM Business Support Business Support, Digital Marketing
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Most business owners see a benefit in having an active social media strategy. However, implementing one is easier said than done. Learning the platforms (and keeping up with the constant changes and trends), and managing social networking sites effectively takes up precious time.

Customers are known to avoid a business with an out-of-date social media presence. This can often happen when a business takes on too many social media channels without realizing the amount of time it takes to maintain them. In the modern world, customers are searching for businesses on the internet, before they ever step into the store. When a business does not have a digital presence they will quickly turn to a competitor for the service.

We have listed 5 reasons as to why you should consider outsourcing your Social Media Management.

Social Media Management Strategy

As a business, you have many different aspects to worry about. Maintaining a social media strategy doesn’t have to be one of them.

With the experience of working with different clients on various types of campaigns, a social media expert can develop a strategy that works for you and your business. They also have the experience of working with many different platforms so can talk you through the right ones for you.

A social media marketing strategy can be customized to your industry’s needs. It can also look at your target audience – both important when it comes to getting the best results for your business.

Knowledge

With so many other priorities to focus on, staying up-to-date with social media trends is not always easy for businesses. New social media platforms are always emerging.

Getting support with your digital marketing can help your business stay current and relevant by managing your platforms in line with the latest trends. They are also able to make new platform recommendations based on current information.

Gain back time

Estimates say several hours a month are needed to manage each of your chosen platforms. That means even if your business is just on Twitter and Facebook, you should plan to spend at least 10 hours a month on basic maintenance. When you consider adding in other platforms such as Instagram or YouTube, the hours really start to add up. Not every business has the time to manage every platform themselves.

Developing Personalized Content

Talking through different options with an expert allows you to decide what will work best for your business.

Customers want to see personalized content that was designed with their interests, likes, and feelings in mind. A skilled social media manager has the knowledge to understand different customer personas.

They can also help determine what you want the tone of your content to say about your business and how frequently content should go out.

Advanced Analytics and Monitoring

Proving digital success comes in many forms.

A specialist can take complex analytical reports and turn them into user-friendly documents. These can be made easy for your business to understand. Having someone monitoring your accounts allows you to be able to find out in real-time how your accounts are doing. What are the stats for your posts? Are you gaining new followers? And much more..

Having an up-to-date social media presence is so important to business success; however most businesses just don’t have the time it takes to keep on top of it. If you could use some help but you’re not sure where to start, give us a call on 01903 688789 and we’d be happy to help.

10 Admin Tasks You Haven’t Thought About Outsourcing

MOMENTUM Business Support Administration
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We all know that administration tasks are the key processes or activities it takes to run a business, and we also know that they take you away from being able to focus on what you’d really like to be doing – sourcing and attracting new customers or clients.
There’s plenty of obvious tasks I’m sure you’ve thought about outsourcing or delegating, but have you ever thought about these?
1.    Excel Database Creation
When was the last time you collated all of your business cards or contact sheets in one usable database? Put them in the right hands and an experienced administrator will be able to whip up a user friendly Excel database for you – a fantastic cost efficient tool to use for off and online marketing.
2.    Proofreading
How many hours have you spent proofreading your new web, blog, presentation or training material content, only to miss three really obvious mistakes? Outsourcing your proofreading may sound like inefficient use of your admin budget, but an independent eye will not only stay focused on the task at hand, they’ll take a fraction of the time and will be able to add a third party perspective.
3.    Report Creation
It takes a lot of time and effort to write a report or product or service description but it’s a must when it comes to effectively promoting and maintaining your business and objectives. Whilst report writing can often leave you feeling exasperated, an experienced content creator will be able to write an outstanding report or presentation for you, freeing up your time, brain and skills to focus on growing and developing your business.
4.    Copywriting
If you know what you want to say, but you’re not sure how to say it, jot down your ideas and key points to be covered and let an experienced copywriter create your perfect communication. They will be focused on the task at hand, ensure a consistent tone and most importantly strategically place keywords throughout your content which is extremely helpful if your message is going to be shared online.
5.    Data inputting
Most businesses need to do some form of data entry, from adhoc completion of forms through to consistent daily updates. Outsourcing your data entry tasks will ensure your staff can focus on the more important strategic elements of keeping your business running and growing.
6.    Database cleansing
Keeping your databases and CRM systems up to date is vital to the successful running of your business. All businesses process data every day and managing these processes can have a significant impact on costs, not to mention taking your staff away from their key roles. Outsourcing your ongoing data management will allow you to focus on your core business functions, is likely to take considerably less time and will improve productivity.
7.    Preparing presentations
Preparing presentations can be time consuming and frustrating for a business owner, especially if you’re not familiar with Powerpoint or similar slide presentation software. Stop wasting precious time muddling through and get an experienced ally to do it for you. Not only will they save you time but you’re likely to end up with a better quality presentation that you can also use for future reference material.
8.    Legal form completion
Once a legal form or document is created the ongoing information required to be input is often simple and requires minimal expertise. It does however require a high level of accuracy and time sensitivity. Save yourself time, effort and money by outsourcing to a person or team who understand the key aspects of legal form completion and focus more time on what really matters – your clients.
9.    Compiling meeting minutes
We’ve all been here. You have a really productive meeting, make notes of all the important topics discussed and actions agreed, then you leave the meeting room and go back to your endless to do list. The next meeting is booked for 2 weeks’, plenty of time to get the minutes compiled and out to attendees… Except you don’t find time, and it becomes a rush the night before the next meeting (if at all), leaving you and your attendees frustrated with no time to complete the actions. Take the stress away and delegate this simple, yet time consuming, task.
10.    Server and online filing
Get organised, save time and make yours’ and your team’s lives easier. As with historical paper filing cabinets and folders, online filing systems can get pretty messy too. It’s a task that would ultimately save you time locating and saving information, but not one you can justify taking several hours out of your day for. Giving the task to a knowledgeable and proficient team will ensure it gets done – and with no distractions, often in a fraction of the time.

We can help you with all of these tasks and many more. If you can think of it, we’ve likely done it! Get in touch to discuss what we can do for you today.